FAQ's

CCCS is a distinguished home care provider, proudly affiliated with a global organisation dedicated to delivering top-tier relationship-based care for seniors within the comfort of their own homes. With over a decade of unwavering commitment to specialized home care, we have continuously served individuals and their families, positioning ourselves as industry leaders in delivering exceptional care. Why choose CCCS? we’re an industry-leading home care provider with over a decade of unwavering commitment to specialised, relationship-based care for seniors in the comfort of their homes.

Concept Care Community Services’ home visits empower you to lead an independent and fulfilling life, enjoying the comfort of your own home. Stay in your community, surrounded by familiar belongings, and continue to make choices that resonate with your lifestyle.

At Concept Care Community Services, our comprehensive range of care services includes Respite Care, Live-In Care, Children’s Care, Supported Living, Complex Care, Domiciliary Care, and Companionship Care. 

CCCS Professionals are not only highly trained but also compassionate caregivers committed to delivering quality care within their communities. With expertise and empathy, they provide personalised care, fostering meaningful relationships and enhancing the well-being of those under their support.

At Concept Care Community Services, we take great care to match you with a Care Professional who suits your specific needs and preferences. We assess your requirements and carefully select a care professional with the right skills, experience, and personality to ensure a comfortable and effective caregiving journey.

Yes, at Concept Care Community Services, we provide specialised care and support for individuals living with dementia, tailored to their unique needs and preferences.

In addition to your committed team of Care Professionals being able to notify us of any changes in your condition, we will regularly evaluate your service to make sure we are able to provide additional help as needed. Please contact us to discuss modifying your service if you feel that your needs are changing at any point.

Of course, at Concept Care Community Services, we provide medication management to ensure your family member takes their medication as prescribed, promoting their well-being and safety.

Together, we design a plan that is person centred and best suits the requirements of you and your loved one. Furthermore, since care needs are subject to change, our plans are also always adaptable.

Paying for care at Concept Care Community Services is made flexible and tailored to your needs. Our experts can assist you in exploring the most appropriate and personalised ways to support care costs, ensuring financial ease and peace of mind.