As we step into a new year, our commitment to providing exceptional home care services at Concept Care Community Services reaches new heights. We, as care professionals, believe in continuous improvement and innovation to enhance the well-being of our clients. Join us on this journey as we unveil the exciting changes and advancements that will set the standard for a new level of care in 2024, adhering strictly to the new quality statements set forth by the Care Quality Commission (CQC)
What's in store for you?
Expanded Services to Meet Diverse Needs:
This year, we are thrilled to introduce an expanded range of services tailored to meet the diverse needs of our clients, all while aligning with the latest CQC quality statements. From personal care and companionship to specialised medical assistance, our care professionals’ offerings aim to surpass the highest standards set by the CQC.
Pet-Friendly Care Service
Coming later this month, we are excited to unveil our pet-friendly care service aimed at providing holistic care for clients with beloved pets. Whether it’s a faithful dog, a purring cat, or even a cuddly rabbit, our caregivers understand the importance of the bond between individuals and their furry companions. This service ensures that both clients and their pets receive the care and attention they deserve, fostering a harmonious and comforting home environment.
Beit Shalom Home Care
In our commitment to inclusivity, we are proud to introduce Beit Shalom Home Care, a specialised service catering to our Jewish clients. Understanding the unique cultural and religious needs, our caregivers are trained to provide culturally sensitive care that respects traditions and values. This service is designed to create a warm and supportive environment for our Jewish clients, ensuring that their care experience is both personalised and aligned with their specific preferences.
Empowering Care Professionals through Training and Support
At Concept Care Community Services, we recognise the pivotal role our care professionals play in delivering quality care. This year, we’re investing in comprehensive training programmes and continuous support to align with the CQC’s focus on skilled and compassionate staff, ensuring your loved ones are in capable and CQC-compliant hands
Revolutionising Home Care with Personalised Care Plans
Our commitment to personalised care is unwavering, and in 2024, it aligns seamlessly with the CQC’s emphasis on person-centred care planning. Through in-depth assessments and collaborative consultations, we will create customised care plans that adhere to the CQC’s guidelines, ensuring a more effective and tailored care experience.
Quality Assurance and Regular Feedback
To maintain the highest standards of care, we are implementing a rigorous quality assurance programme, strictly adhering to the CQC quality statements. Regular feedback sessions with clients and their families will enable us to continuously refine and optimise our services, ensuring that we not only meet but exceed CQC expectations.
Community Engagement and Events
This year, we’re excited to foster a sense of community among our clients, in full accordance with the CQC’s emphasis on creating a positive and inclusive environment. Engaging events and activities will promote social interaction, mental stimulation, and overall well-being within the framework of CQC guidelines.
