About Us

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20 Years of Experience in Home Care

With a proud legacy spanning two decades, we've been a trusted name in home care. Learn more about us as we share our mission, values, and dedication to providing compassionate care to those we serve.

 At Concept Care, we believe that home is where the heart is, and we are dedicated to providing exceptional care that allows individuals to thrive in the comfort of their own surroundings.

Our vision is rooted in a legacy of compassionate care that transcends the ordinary, shaping the standards of home care with a commitment to person-centred excellence. 

Group of caregivers and elderly individuals smiling together in a cozy room, representing compassionate community care, which is what we are about.

Our Vision

At Concept Care Community Services, our vision is rooted in a legacy of compassionate care that transcends the ordinary. We strive to redefine the standards of home care, guided by a profound commitment to enriching the lives of those we serve.

With over two decades of experience, our vision is to continue being the beacon of unwavering support and personalised care for individuals and families across Hertfordshire, London, Essex, and Northamptonshire. 

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Our Legacy

20 Years of Commitment
For over 20 years, Concept Care Community Services has been dedicated to providing exceptional home care services. Our longevity speaks to our unwavering commitment to delivering quality care and support to individuals and families across Hertfordshire, London, Essex, and Northamptonshire.

Our Visionary Leader
At the helm is our Managing Director, whose journey started as a nurse with a profound vision. Drawing from first-hand experience in healthcare, she envisioned a service that not only meets the physical needs of individuals but also fosters a sense of well-being and companionship. Today, her dedication continues to shape our approach, ensuring that Concept Care Community Services remains at the forefront of compassionate home care. 

Caregiver and elderly woman sharing a joyful moment, illustrating compassionate care.

We proudly extend our services across multiple areas. our locations include:

With a wide geographical reach, we ensure that individuals and families in these regions have access to exceptional care and support. Find compassionate support near you!

What we do

Compassionate Care Is What We Provide


Office Address
68 High Street Watford Hertfordshire, WD17 2BS


Office Address
The Cabin, The Willows, Old Bedford Road, Northampton, NN4 7AA


Office Address
35 Clarence St Southend-on-Sea, SS1 1BH


Office Address
43a Roman Way, Islington, London, N7 8XF

Care professionals at Concept Care Community Services. The first image shows a young male care professional smiling and engaging with an elderly man. The second image depicts a female care professional providing water and support to an elderly woman in bed, highlighting compassionate home care services.


What Our Clients Say About Our Care?

Why Choose Us

We Spread Care To Provide
Quality Life


Our team of care professionals are comprised of skilled and experienced professionals. Trained in the latest caregiving techniques and best practices, they bring a wealth of expertise to every home we serve. With Concept Care, you can trust that your loved one is in capable and caring hands.

Commitment To Quality

Caring is at the core of everything we do. We approach each individual with genuine compassion, recognising the unique needs and desires of every client. It's not just about providing care; it's about creating a compassionate and supportive environment that feels like an extension of family.


With over 20 years of experience, we understand the importance of empathy and warmth in healthcare. Our dedicated team is committed to providing not just medical assistance, but genuine care and companionship to every individual we serve. We believe in treating our clients like family, ensuring their physical comfort and emotional well-being are prioritised every step of the way.

Our Services

Care professional at Concept Care Community Services discussing care plans with an elderly woman, emphasising personalised home care services.


You Can Find All Answers Here

If you're still unsure if Home Care is right for your loved ones, feel free to explore our FAQs about our service. We've gathered common questions to provide you with all the information you need. Your family's well-being is our priority, and we're here to make this decision as comfortable as possible for you.

Concept Care Community Services’ home visits empower you to lead an independent and fulfilling life, enjoying the comfort of your own home. Stay in your community, surrounded by familiar belongings, and continue to make choices that resonate with your lifestyle.

At Concept Care Community Services, we take great care to match you with a Care Professional who suits your specific needs and preferences. We assess your requirements and carefully select a care professional with the right skills, experience, and personality to ensure a comfortable and effective caregiving journey. 

Yes, at Concept Care Community Services, we provide specialised care and support for individuals living with dementia, tailored to their unique needs and preferences.

Together, we design a plan that is person centred and best suits the requirements of you and your loved one. Furthermore, since care needs are subject to change, our plans are also always adaptable. 

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