Complex Care

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Complex Care is a comprehensive and personalised home care solution designed for individuals with complex medical needs. This service ensures that those with intricate healthcare requirements can receive the specialised care and support they deserve in the comfort of their own homes.

Complex Care in 3 Quick & easy steps

Getting started with our home care services is quick and easy, designed with your convenience in mind.

  • Connect With Our Team

    Reach out to our team of dedicated professionals at 0208 050 5986. They are here to provide guidance, address your inquiries, and assist you in making informed decisions about your care.

  • Person Centred Assessment

    Your local Care manager will personally visit you to engage in a thoughtful conversation about your specific needs and understand the type of care you seek.

  • Outcome Based Support Plan

    We'll work closely with you to craft a customised care plan that aligns perfectly with your requirements and preferences, ensuring you receive the precise care and support you deserve.

What is Complex Care?

Complex care is one of our more specialised and comprehensive form of care that is tailored to individuals with multifaceted and intricate medical needs. This level of care is particularly designed for individuals facing complex health conditions, often requiring a combination of medical, personal, and social support.

It goes beyond standard home care, incorporating skilled nursing, specialised interventions, and coordination with various healthcare professionals

How It works!


We begin with a comprehensive assessment to understand your specific needs, preferences, and goals

Personalised Care Plan

Based on the assessment, we create a tailored care plan designed to meet your unique requirements

Care Professional Matching

We carefully match you with a qualified care professional who aligns with your personality and care needs

Ongoing Support

Our care professional  provide ongoing support, and your care plan is regularly reviewed to ensure it continues to meet your evolving needs

Why choose our Complex Care?

Choosing our complex care services means choosing more than just assistance—it means choosing comprehensive support tailored to the unique needs of your loved one. We strive to provide:

Reach out and let’s chat about how we can support you and your special one!

What Our Clients Say About Our Complex Care care?

Their unparalleled commitment and tailored solutions provided the care my loved one needed, filling a void I couldn't bridge alone. Immensely grateful to the entire Concept Care team for their invaluable support!


Thank God I found Concept Care. I was able to get my elder family member the care which I could not give. Thanks you so much CCCS!


One of the best home care companies in the UK! I loved their behaviour and how they treat people in general.


Amazing service and even more impressive behaviour. I liked their management system and how they treat their clients.



Frequently Asked Questions

If you're in the process of deciding whether CCCS is the right choice for providing compassionate care for your loved one, we invite you to review our frequently asked questions about our services and support.

Complex care is suitable for individuals with conditions such as spinal cord injuries, acquired brain injuries, complex neurological conditions, ventilator dependency, and other complex medical needs requiring skilled nursing care.

Yes, complex care can be provided on both short-term and long-term bases. It is tailored to the individual’s needs, whether they are recovering from surgery, managing a chronic condition, or transitioning from hospital to home.

Complex care plans are developed through a thorough assessment by our team of healthcare professionals. The plan is personalised to address the specific medical needs, preferences, and goals of the individual.


Yes, complex care services can include overnight care. Our team provides 24/7 support to ensure continuous care for individuals with complex medical needs.

Other Services

Feeling Overwhelmed?

We understand that the search for care can be a daunting task. With a multitude of options to consider, it's easy to feel lost. But at Concept Care Community Services, we put your needs first.

We dedicate more time to truly understand your specific situation than anyone else. We're confident that we can help you navigate this journey.

Give us a call, and let's explore the options together. There's no pressure to rush into a decision.

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