February Newsletter

Top Tips for Battling Cold

It is not normal for our elders to be shivering every night

In a new report, Age UK warned that older people are struggling with the cold and energy bills. Concept Care prioritise keeping our patients comfortable and warm every step of the way.

Here are our 5 tips to keeping elders warm in these troubling times:

1.Electric heated clothes/blankets are a highly effective way to stay warm.

2. Staying well fuelled, our bodies are effective heating systems, so making sure you eat regular meals and drink hot drinks can help.

3. Ensuring your house is as draught proof as possible can help keep the heat in.

4. Efficient use of your boiler; setting a timer and getting a boiler check to ensure your boiler is working effectively.

5. Invest in thicker curtains or blinds prevents heat exchange around the window.

February Client Feedback

Discover the heartfelt stories and expressions of gratitude from our clients, illustrating the positive impact Concept Care Community Services has on the lives of those we support.

‘Thank you for everything you have done for me. I am very grateful to have yourself and Ana, who I know I can contact at any time."

REX M

Client - Potter Bar

I would also like to thank you very much for your support with everything.

S.S -

Northampton Client

Bethany is always contactable and will always help if I need anything. She’s been a great support to the family in difficult times.

T.C -

Watford Client

Home Care - News and Updates

Brand New Essex Office opening in South-End On Sea

We’re thrilled to announce the grand opening of our brand new office in South-End On Sea, Essex!

This expansion marks an important milestone in our journey to better serve the community and meet the growing demand for quality care services in the area.

Located in the heart of South-End On Sea, our new office will serve as a hub for our dedicated team to provide compassionate care and support to individuals and families throughout Essex.

Stay tuned for more updates as we embark on this exciting new chapter together!

What’s NEW in care

In a new data report, “The Big Shift: Navigating the Future of Work in the UK,” economist Dr. Shashi Karunanethy analyses data from Deputy’s scheduling software and a 2023 worker survey. The report reveals a rise in “poly-employment,” with 16% of care workers holding multiple jobs. Cost pressures are impacting care workers significantly, with 44% reporting stagnant earnings against rising living costs. Over 1.2 million Brits hold two or more jobs, reflecting broader challenges. Jon Wilson of Deputy highlights the need for predictable hours and financial security in sectors like care, hospitality, and retail, where poly-employment is prevalent. At Concept Care, we assure fair treatment for our carers, offering flexible hours that revolve around you.

Specialised care fields and niche opportunities

There many different types of social care career options available. Whilst a huge number of care workers provide social care workers choose to specialise in particular areas of care. Some of those areas include dementia care, palliative care, mental health care, or paediatric care.
These specialising opportunities will boost care workers career development and overtime this gives patients more support and care in different sectors of care.

CCCS Carers Of The Month

Introducing February's Carer of the Month' award, a spotlight on exceptional dedication within the CCCS caregiving community. This accolade pays tribute to individuals who consistently go the extra mile, embodying compassion and commitment in their roles. Beyond a monthly recognition, it stands as a testament to the values that define CCS.

Watford Adult's

Josephine OIoya

Watford Children's

Agnes Lasoi Koikai

Northampton

 Ashleigh West

Islington

Steve Merrick

What's New

Watford Children's

Colleagues gathered to honour Beth and Stephen’s dedication and leadership, sharing heartfelt wishes and tokens of appreciation. Amidst the festivities, there was laughter, camaraderie, and a sense of unity as we celebrated not only their birthdays but also their invaluable contributions to our team. This occasion served as a reminder of the strong bonds and supportive environment we cultivate here at CCCS.

Northampton

We are delighted to share the exciting news that a new summer house has just arrived on site at our Northampton branch. This versatile addition is set to elevate the level of care and enhance the overall experience for our clients residing on-site. The summer house will serve a dual purpose, functioning as a serene sensory room for relaxation and stimulation, as well as a vibrant activity hub for various engaging pursuits, especially during the summer months. This addition aligns with our commitment to providing a holistic and pleasant living experience for those under our care.

Watford Adults

This month marked a special occasion as we celebrated Galina’s birthday. Galina, our dedicated recruitment and compliance officer, celebrated her special day with the Watford team, highlighting the close-knit bond we share. Galina’s commitment and hard work are instrumental in ensuring the smooth operation of our services. Her dedication exemplifies the spirit of teamwork and camaraderie that defines us as one big family.

Islington / Barnet

The Islington branch continues to excel in providing outstanding take-home and settle contracts. Led by Amun Khan, the office is exceptionally well-managed. In addition to their core services, they are also open to private clients.

Whether you require home care ranging from domiciliary care to respite or companionship, feel free to reach out to us today.

Meanwhile, the Barnet team recently celebrated a heart-warming baby shower, filled with joy and excitement as they welcomed a new member to their team or celebrated the imminent arrival of a colleague’s bundle of joy. This event not only showcased the team’s camaraderie and support for one another but also highlighted their dedication to fostering a warm and inclusive work environment. 

Quality Spotlight

Capable, Compassionate, and Inclusive Leadership:

At CCCS, inclusivity isn’t just a buzzword—it’s ingrained in our DNA. Our leadership mirrors the communities we serve, ensuring every voice matters. Keeping the patients and staff at the forefront is the guiding principle of our leaders. Their leadership is about fostering a culture of trust, openness, and collaboration, where everyone feels empowered to contribute to our collective mission of providing exceptional care.

Creating Safe Environments:

Securing the well-being of both our clients and staff stands as our top priority. Whether it’s through regular equipment maintenance or the optimisation of our facilities and technology, we leave no stone unturned in ensuring the highest standards of safety. For instance, Bethany our care co-ordinator’s commitment to creating a safe space not only brought peace of mind to her clients but also fostered a deep sense of trust and connection within their home.

Person-Centred Care:

At the heart of our mission lies a deep commitment to person-centred care—a belief that every individual deserves to be at the forefront of their journey towards wellness. We don’t just see clients; we see unique stories, aspirations, and dreams. Through genuine collaboration, we craft tailored support plans that honour each individual’s unique needs, preferences, and strengths. For instance, Emelda personalised her care strategy by integrating activities that brought happiness and a sense of satisfaction, such as assisting with her client’s cherished garden.”

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